Small Business Services

If your business or department can't quite justify a full-time technical specialist, Preferred Solutions has the cost-effective alternative.

We maintain a highly effective group of dedicated professionals, who meet the part-time needs of our clients at reasonable hourly rates. Whether you need a PC deployed for a new employee, or a full-scale network roll-out, we can help on an "as needed" basis. As we get to know the goals and objectives of your company, we will act as an extended member of your staff.

By utilizing the specific skills of a certified specialist on a regular basis, you can increase the productivity of your current environment without breaking your budget.

Preferred Solutions provides professionals in the following areas to help make those much needed technology changes cost-effective and immediately productive for your business:

• Network Design, Documentation and Support
• Virus Protection and SPAM/Junk Mail Filtering Solutions
• PC/Server Troubleshooting and Problem Resolution
• Hardware and Software Installation, Support and Inventory
• VPN, Remote Access and Remote Management Services
• Backup, Imaging and Disaster Recovery Planning
• Security Analysis and Assessment, Firewall Configuration
• Contact Management and Database Development
• Website Design, E-Commerce, and E-mail Solutions

The Preferred Solutions small business support model was designed to solve the common problems that small businesses face with independent IT support companies. We listened to the small business owner, and this is a sample of what they had to say:

Problem - “Our last IT guy would take 3 or more days sometimes to even answer our calls”.

Preferred Solution – We will return your calls during normal business hours in one hour or less. Our technicians will provide same day service whenever possible, but no later than the next business day.

Problem – “Our network guy doesn’t communicate well. We get frustrated because we don’t understand the technical terms that he’s using”.

Preferred Solutions – Our network technicians are selected for their technical abilities and their communication skills. We think it’s important to put the problems and the resolutions into words that a user or business owner can comprehend.